Performance criteria

• Compliance with occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Compliance with work instructions
• Proper application of work techniques
• Confidence in handling animals
• Vigilance with respect to risky situations
• Order and cleanliness

Tasks

• Ensure that the buildings and open spaces used by the animals are safe: do an inspection when arriving at work in the morning, check the condition of screens and doors, ensure that cell doors are shut and locked, ensure that the workplace (service areas, enclosures, etc.) is safe for staff, visitors and the animals.
• Clean the outside enclosures: clean up manure; remove any objects (objects used to stimulate the animals or objects thrown by visitors) found inside the enclosures; clean the troughs and feeders.
• Clean the inside enclosures: clean up manure; change the bedding; clean the walls, floors and screens; clean the troughs and feeders; and disinfect if needed.
• Check the temperature, humidity and lighting.
• Put away equipment and cleaning products.

Performance criteria

• Compliance with occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Compliance with work instructions
• Observance of frequency for providing care
• Staying within the limits of the occupation
• Proper application of work techniques
• Confidence in handling animals
• Vigilance with respect to risky situations

Tasks

• Get food from the warehouse or other location and ensure proper inventory rotation.
• Feed the animals: read the diet, measure the food and distribute it.
• Make sure fresh water in available.
• Detect various problems (signs of physical discomfort or behavioural problems in the animals; malfunctions with the heating, air conditioning or ventilation equipment; inappropriate behaviour of visitors, etc.) and notify the person in charge.
• Participate in capturing animals, if needed.
• Participate in stimulating and conditioning exercises: give the animals toys or other objects to stimulate or condition them to adopt certain behaviours.

Performance criteria

• Compliance with occupational health and safety rules
• Compliance with work instructions
• Compliance with company policies
• Staying within the limits of the occupation
• Relevant, accurate and clear information provided
• Concern for customer safety and satisfaction

Tasks

• Prepare the necessary materials, accessories, or brochures.
• Take the necessary safety precautions (ensure that the doors and screens are closed, etc.).
• Greet visitors and explain to them health and safety precautions.
• Give information on the species that are the attendant’s responsibility (their origin, habitat, reproduction, diet, behaviour, etc.) and answer any questions.
• Perform a variety of activities: distribute food that can be given to the animals, etc.

Performance criteria

• Compliance with work instructions
• Relevant observations noted
• Relevant, accurate and clear information provided
• Timeliness in communicating information
• Demonstration of a keen sense of observation
• Ability to work with people from other departments

Tasks

• Become aware of the information in the previous day’s log before starting the workday.
• Note observations in the daily log (behavioural changes in the animals, signs of pregnancy, injury etc.).
• Report all relevant information.

Performance criteria

• Compliance with occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Observance of rules with respect to hazardous materials
• Compliance with work instructions
• Proper application of work techniques
• Proper use of materials-handling equipment
• Concern for the safety of people and goods
• Careful handling of products

Tasks

• Choose the materials-handling equipment in accordance with the form and weight of the products.
• Check the condition of the materials-handling equipment.
• Lift boxes, bags, materials or any other cumbersome items and place them on the equipment.
• Move products.
• Place the products in the designated locations.
• Detect any problems and notify the person in charge.

Performance criteria

• Compliance with occupational health and safety rules
• Compliance with work instructions
• Proper application of work techniques
• Proper use of tools and equipment

Tasks

• Sweep and clean walkways, common areas, etc.
• Wash the walls.
• Perform small manual labour tasks (change light bulbs, setup troughs, etc.).
• Put away tools, materials and equipment.

Performance criteria

• Compliance with occupational health and safety rules
• Observance of the Highway Safety Code
• Compliance with work instructions
• Safe driving of vehicle

Tasks

• Make proper safety checks on the vehicle.
• Understand the instrument panel.
• Move from one area to another.
• Keep the vehicle clean.
• Detect any problems with the vehicle and notify the person in charge.