Performance criteria

• Compliance with work instructions
• Courteous service
• Relevant, accurate and clear information provided
• Efficient work

Tasks

• Greet customers.
• Receive customers’ requests or orders.
• Fill out administrative forms or enter information on a computer.
• Package the photos.
• Give customers their photos.

Performance criteria

• Meticulous work
• Proper application of work techniques
• Proper use of equipment

Tasks

• Calibrate the equipment.
• Transfer images to photographic film.
• Cut the negatives or films.
• Check the rolls of photographic prints.

Performance criteria

• Compliance with work instructions
• Courteous service
• Honesty
• Accurate calculations and data entered
• Proper use of computerized equipment

Tasks

• Receive money and give change.
• Use a cash register, computerized sales equipment or a point-of-sale terminal to receive payment by credit or debit card.
• Charge amounts to customers’ accounts.
• Give receipts, sales slips, transaction records, etc.

Performance criteria

• Compliance with occupational health and safety rules
• Observance of hygiene and cleanliness rules
• Observance of rules with respect to hazardous materials
• Compliance with quality standards
• Compliance with work instructions
• Compliance with company policies
• Proper application of work techniques
• Accurate data
• Careful handling of merchandise

Tasks

• Receive instructions from the person in charge about the delivery schedule and types of merchandise (food products, dry goods, animals, materials, hazardous materials, etc.).
• Welcome the driver of the delivery vehicle.
• Read over the delivery documents: check the delivery location, date and time.
• Sign the shipping receipt.
• Notify quality control so they can come and check the raw materials.
• Cross-check the delivered merchandise against the ordered merchandise (type of merchandise, quantity, etc.).
• Check the condition of the merchandise: do a visual inspection of the packaging or boxes, open a container, count the items, etc.
• Apply the prescribed procedure if merchandise is damaged or does not comply.
• Use an optical scanner to record the entry of the merchandise.
• Fill out the administrative forms and send them to the department concerned or to the designated person.
• Detect any problems and notify the person in charge.

Performance criteria

• Compliance with layout plan
• Compliance with the storage or warehousing plan
• Order and cleanliness

Tasks

• Replace products, mobile displays, advertising posters, etc.
• Dust or wash the shelves.
• Sweep the aisles.
• Tidy up and wash the counters.
• Wash the cold rooms and refrigerators.